Terms and conditions

1. Hotel Cancellation/ Amendments

Non-refundable. Flexible to reschedule if plans change. Date changes are based on your real-time availability, prices, and restrictions. Please inform us 5 days or more prior to check-in if you wish to change your arrival date.
Any amendment after 5 days of arrival date will be denied and non refund will be given.

2. Check-in and Check-out

* Check-in time is from 02 PM and check-out time is at 12 PM
* Early check-in: subject to room availability. Our Front Desk shall inform you upon your arrival if there's a room available to accomodate to your early check-in request, and this surcharge shall be applied:
* Full day charge applies for early check-in before 07 AM
* Half day charge applies for early check-in from 07 AM to 10 AM
* 30% of first night's room charge applies for early check-in from 10 AM to 2 PM

3. Children policy

* Children below 6 years old staying with parents is free of charge. 
* Children from 6 to 11 years old staying with parents: a breakfast surcharge of VND 125.000/ child/ night shall be applied
* Children 12 years old and above is considered as an adult. Extra bed is required at surcharge of VND 800.000/ night, including breakfast.
(*) Extra beds and baby cot:
Maximum 01 extra bed per room (Not available for Old Quarter Suite)
Complimentary baby cot is provided upon request (maximum 1 baby cot per room).

Rates are inclusive of:

Complimentary Continental and English Breakfast (Serving from 06:10 AM to 10:00 AM)
Complimentary Refreshing Welcome Drinks upon arrival
Complimentary in-room tea, coffee and mineral water
Complimentary in-room and public area High-speed Wireless Internet Access

Stay a minimum of 3 consecutive nights and save 15% from our DIRECT BOOKING.

If you find a lower room rate on any booking channels within 24 hours of booking, we will match the lower rate.