Terms and conditions

1. Hotel Cancellation/ amendments

Non-refundable. Flexible to reschedule if plans change. Date changes are based on your real-time availability, prices, and restrictions. Please inform us 5 days or more prior to check-in if you wish to change your arrival date.
Any amendment after 5 days of arrival date will be denied and non refund will be given

2. Check-in and check-out:

* Check-in time is from 02:00 PM and check-out time is at 12:00 noon
* Early check-in: subject to room availability.
* Check-in before 07:00 AM: Full day charge applies for early check-in before 07:00 AM
* Check-in from 07:00 - 10:00 AM: Half day charge applies for early check-in from 07:00 - 10:00 AM
* Check-in from 10:00 AM - 01:00 PM: 30% of first night's room charge applies for early check-in from 10:00 AM - 01:00 PM

Late check-out policy:

* Late check-out subject to room availability:
Check-out until 17:00 PM: Half day charge applies for late check-out until 17:00 PM
Check-out after 17:00 PM: Full day charge applies for late check-out after 17:00 PM

3. Children policy

* Children under 12 years old: Sharing bed with parent or using baby cot (for Children under 06 years old), Free of Charge.
* Children from 12 years old and above is considered as an adult. Extra bed is required at surcharge of VND 800.000/pax/night, including breakfast.

Extra beds and baby cot:

Maximum 01 extra bed per room (Not available for Old Quarter Suite and Executive Room)
Baby cot is available upon request and free of charge. Maximum 01 extra bed per room.

Rates are inclusive of:

Complimentary Continental and English Breakfast (Serving from 06:10 AM to 10:00 AM)
Complimentary Refreshing Welcome Drinks upon arrival
Complimentary in-room tea, coffee and mineral water
Complimentary in-room and public area High-speed Wireless Internet Access
Stay a minimum of 3 consecutive nights and save 15% from our DIRECT BOOKING.

If you find a lower room rate on any booking channels within 24 hours of booking, we will match the lower rate.