Old Quarter Suite is an ideal choice for travelers who love a quiet room with a lot of natural light. After a day of experiencing Hanoi, you can return to your home in Meritel Hanoi, gnaw on a book and sip a cup of hot tea by the corner of the room's balcony and enjoy the dreamy night atmosphere from the ancient tiled roofs of the Hanoi Old Quarter.
Terms and conditions
1. Check-in and Check-out
- Check-in time: from 14:00
- Check-out time: at 12:00
Early check-in policy (subject to room availability):
- Before 07:00: 100% of the first night’s room rate will be applied
- From 07:00 to 10:00: 50% of the first night’s room rate will be applied
- From 10:00 to 13:00: 30% of the first night’s room rate will be applied
Late check-out policy (subject to room availability):
- From 12:00 to 15:00: 30% of the first night’s room rate will be applied
- From 15:00 to 17:00: 50% of the first night’s room rate will be applied
- After 17:00: 100% of the first night’s room rate will be applied
2. Children Policy
- Children under 12 years old: sharing bed with parents or using a baby cot (for children under 6 years old) – Free of charge.
- Children 12 years old and above are considered adults. An extra bed is required at a surcharge of VND 800,000 per person per night, including breakfast.
3. Extra beds and baby cots:
- Maximum 01 extra bed per room (subject to room type)
- Maximum 01 baby cot per room (available upon request and free of charge)
4. Rates are Inclusive of
- Complimentary refreshing welcome drinks upon arrival
- Complimentary in-room tea, coffee, and mineral water
- Complimentary high-speed wireless internet access in rooms and public areas
Property’s cancellation policy
1. Hotel Cancellation / Amendments
Your reservation is Non-refundable. Flexible rescheduling is available if plans change. Date changes are subject to real-time availability, rates, and restrictions. Please inform us at least 7 days prior to check-in to request a date change. Any amendment requested within 7 days of the arrival date will not be accepted, and no refund will be given.
2. Credit Card & Payment Policy
- The credit card provided will be charged for your reservation prior to your arrival. That valid physical credit card must be presented upon check-in, and the name on the card must match the name on the reservation.
- If the cardholder’s name and the guest checking in do not match, the guest will be required to provide a new payment. The previous charge will be refunded according to the hotel policy. Please note that the bank may take 30–45 business days to process the refund.
- Failure to present a valid credit card in the same name as the reservation will result in the hotel reserving the right to cancel and not honor the booking.
At Meritel Hanoi, we tailor your Vietnam itinerary, providing seamless travel planning, up-to-date information, and expert suggestions for maximizing your time in Vietnam.
